FAQs

What is your return/exchange policy?

We accept returns within7 days of purchase. Items must be in theiroriginal condition, unused, and with all tags and packaging intact. Exchanges are subject to stock availability. Please contact our customer service team to initiate a return or exchange.

How long will it take to get my order?

Orders typically take10 to 15 daysfor delivery. Shipping times may vary depending on your location and any unforeseen delays. Once your order is shipped, you will receive a tracking number to monitor its progress.

What payment methods do you accept?

We acceptMastercardandVisafor payments. At this time, we do not support other payment methods. If you have any questions about payment options, feel free to contact our customer support team.

How can I track my order?

Once your order is shipped, we will provide you with tracking details via email or SMS. You can use the tracking number to monitor your order’s progress. If you need assistance, feel free to contact our customer support team.

Do you have gift packaging options?

Yes! We offer gift packaging options. Please contact us for more details, and we’ll be happy to assist you in making your order extra special.

What if my order arrives damaged?

All our shipments are insured for your peace of mind. If your order arrives damaged, please contact us immediately with photos of the package and product. We will work with you to resolve the issue as quickly as possible.